Privacy Policy
This Privacy Policy governs the manner in which Flower Moon Coaching LLC (“Flower Moon”) collects, uses, maintains, and discloses information collected from users of the website HYPERLINK "https://flowermooncoaching.com/" https://flowermooncoaching.com/ (“Site”). This Privacy Policy applies to this Site and all websites and services offered by Flower Moon.
Personal Information
We may ask for or collect identifying information about you (“Personal Information”) when you do any of the following on our Site:
Sign up to receive email newsletters
Sign up for our services
Use a mobile device or web browser to access our content
Participate in our online courses and workshops
The Personal Information we collect may include one or more of the following:
Name
Email
Mailing address
Date of birth
Health information*
*We will only ask you to provide health information you are comfortable sharing with us, and this information will be kept confidential in accordance with the provisions set out in our service contract.
Log Data
When you visit the Site, our servers may automatically log the standard data provided by your web browser. It may include your device’s Internet Protocol (IP) address, your device type, your computer operating system, your browser type and version, the pages you visit, the time and date of your visit, the time spent on each page, and other details about your visit.
Additionally, if you encounter certain errors while using the Site, we may automatically collect data about the error and the circumstances surrounding its occurrence. This data may include technical details about your device, what you were trying to do when the error happened, and other technical information relating to the problem. You may or may not receive notice of such errors.
Please be aware that while this information may not be personally identifying by itself, it may be possible to combine it with other data to personally identify individual persons.
The data we collect can depend on the individual settings of your device and software. We recommend checking the policies of your device manufacturer or software provider to learn what information they make available to us.
Use of Personal Information
We may collect, hold, use, and disclose information for the following purposes, and Personal Information will not be used in a manner that is incompatible with these purposes:
to provide you with our services
to contact and communicate with you
for advertising and marketing, including to send you promotional information about our products and services and information about third parties that we consider may be of interest to you
We may combine voluntarily provided and automatically collected Personal Information with general information or research data we receive from other trusted sources. For example, our marketing and market research activities may uncover data and insights, which we may combine with information about how visitors use the Site to improve the Site and your experience on it.
Security of Your Personal Information
When we collect and process Personal Information, and while we retain this information, we will protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.
Although we will do our best to protect the Personal Information you provide to us, we advise that no method of electronic transmission or storage is 100% secure, and no one can guarantee absolute data security.
How Long We Keep Your Personal Information
We keep your Personal Information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this Privacy Policy. For example, if you have provided us with your name and email address when contacting us about a specific inquiry, we may retain this information for the duration of your inquiry remaining open as well as for our own records so we may effectively address similar inquiries in the future.
If necessary, we may retain your Personal Information for our compliance with a legal, accounting, or reporting obligation or for archiving purposes in the public interest, scientific, or historical research purposes or statistical purposes.
Third Party Websites
In the event our Site contains links to third-party websites and services, please be aware that those websites and services have their own privacy policies. After following a link to any third-party content, you should read their posted privacy policy information about how they collect and use Personal Information. This Privacy Policy does not apply to any of your activities after you leave our Site.
Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect Personal Information about children under 13. If you are under the age of 13, please do not use this Site or provide any Personal Information on this Site.
Disclosure of Personal Information to Third Parties
We may disclose Personal Information to:
a parent, subsidiary, or affiliate of our company
third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, marketing providers, professional advisors, and payment systems operators
our employees, contractors, and/or related entities
our existing or potential agents or business partners
credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
third parties to collect and process data
Third parties we may use include:
Google Analytics
Flodesk
Honeybook
Showit
Dreamhost
Venmo
Calendly
Use of Cookies
We use “cookies” to collect information about you and your activity across our Site. A cookie is a small piece of data that our Site stores on your computer, and accesses each time you visit, so we can understand how you use our Site.
At all times, you may decline cookies from our Site if your browser permits. Most browsers allow you to activate settings on your browser to refuse the setting of all or some cookies. Accordingly, your ability to limit cookies is based only on your browser’s capabilities.
Changes to This Policy
At our discretion, we may change our Privacy Policy to reflect updates to our business processes, current acceptable practices, or legislative or regulatory changes. If we decide to change this Privacy Policy, we will post the changes on this webpage and revise the updated date at the bottom of this page.
If required by law, we will get your permission or give you the opportunity to opt in to or opt out of, as applicable, any new uses of your Personal Information.
Additional Disclosures for General Data Protection Regulation (GDPR) Compliance (EU)
Data Controller / Data Processor
The GDPR distinguishes between organizations that process Personal Information for their own purposes (known as “Data Controllers”) and organizations that process Personal Information on behalf of other organizations (known as “Data Processors”). We, Flower Moon, are a Data Controller with respect to the Personal Information you provide to us.
Legal Bases for Processing Your Personal Information
We will only collect and use your Personal Information when we have a legal right to do so. In which case, we will collect and use your Personal Information lawfully, fairly, and in a transparent manner. If we seek your consent to process your Personal Information, and you are under 16 years of age, we will seek your parent or legal guardian’s consent to process your Personal Information for that specific purpose.
Our lawful bases depend on the services you use and how you use them. This means we only collect and use your information on the following grounds:
Consent from You: When you give us consent to collect and use your Personal Information for a specific purpose. You may withdraw your consent at any time using the facilities we provide; however, this will not affect any use of your information that has already taken place. You may consent to providing your email address for the purpose of receiving marketing emails from us. While you may unsubscribe at any time, we cannot recall any email we have already sent. If you have any further inquiries about how to withdraw your consent, please feel free to contact us using the details provided in the Contact Us section of this Privacy Policy.
Performance of a Contract or Transaction: When you have entered into a contract or transaction with us, or in order to take preparatory steps prior to our entering into a contract or transaction with you. For example, if you contact us with an inquiry, we may require Personal Information such as your name and contact details in order to respond.
Our Legitimate Interests: When we assess it is necessary for our legitimate interests, such as for us to provide, operate, improve, and communicate our services. We consider our legitimate interests to include providing personalized coaching services, research and development, understanding our audience, marketing and promoting our services, measures taken to operate our services efficiently, marketing analysis, and measures taken to protect our legal rights and interests.
Compliance with Law: In some cases, we may have a legal obligation to use or keep your Personal Information. Such cases may include (but are not limited to) court orders, criminal investigations, government requests, and regulatory obligations. If you have any further questions about how we retain Personal Information in order to comply with the law, please feel free to contact us using the details provided in the Contact Us section of this Privacy Policy.
Your Rights and Controlling Your Personal Information
Restrict: You have the right to request that we restrict the processing of your Personal Information if:
you are concerned about the accuracy of your Personal Information;
you believe your Personal Information has been unlawfully processed;
you need us to maintain the Personal Information solely for the purpose of a legal claim; or
we are in the process of considering your objection in relation to processing on the basis of legitimate interests.
Objecting to processing: You have the right to object to processing of your Personal Information that is based on our legitimate interests or public interest. If this is done, we must provide compelling legitimate grounds for the processing which overrides your interests, rights, and freedoms, in order to proceed with the processing of your Personal Information.
Data portability: You may have the right to request a copy of the Personal Information we hold about you. You may also have the right to request that we transfer this Personal Information to a third party.
Deletion: You may have a right to request that we delete the Personal Information we hold about you at any time, and we will take reasonable steps to delete your Personal Information from our current records. If you ask us to delete your Personal Information, we will let you know how the deletion affects your use of our Site or products and services. There may be exceptions to this right for specific legal reasons which, if applicable, we will set out for you in response to your request. Please be aware that search engines and similar third parties may still retain copies of your Personal Information that has been made public at least once, like certain profile information and public comments, even after you have deleted the information from our services or deactivated your account.
Contact Us
For any questions or concerns regarding your privacy, or to contact us with requests or questions related to your right to control your Personal Information, you may email us at
amanda@flowermooncoaching.com.
Effective date: December 2, 2022
Last updated: February 15, 2023
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